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WARRANTY POLICY
- The warranty policy applies to all products manufactured by Tien Dat Aluminum Co., Ltd.
I. Warranty Conditions
- The product is supplied by Tien Dat Aluminum Co., Ltd. with clear invoices and documents.
- The product has intact labels and tags with the TDA brand, without any tampering or information alteration.
- Warranty and replacement are provided for damages caused by production process errors.
II. Warranty Exclusions
The warranty and replacement will be refused if the product falls under any of the following conditions:
- The product lacks labels, warehouse receipts, or original invoices.
- The product is damaged due to natural disasters such as fire, flood, lightning, etc.
- The customer causes defects such as deformation, warping, scratches, etc.
- The product is installed incorrectly, not following the manufacturer's specifications and installation drawings.
- The product is beyond the warranty period.
III. Warranty Period
- Depending on the different products, we offer warranties ranging from 1 to 5 years based on manufacturing and construction standards.